Transonic^® Service Area

Report your technical issue and receive a swift response from a member of our team.

Please complete the fields below in as much detail as possible so that we can provide the best advice

Name(Required)

Email(Required)

Phone(Required)

Hospital/Dialysis Unit(Required)

Address(Required)

Street Address Address Line 2 City County / State / Region ZIP / Postal Code

HD03 Monitor Serial Number(Required)

This can be found on the metallic data plate on the base of the machine and starts with ‘HD03’

H4FX Flow Sensors Serial Number(Required)

This can be found engraved on the black monitor connector and starts with ‘H4FX’

Data Transfer Module (DTM) Serial Number(Required)

This can be found on the data plate and starts with ‘N’

Nature of Work Required(Required)

Nature of Fault(Required)

Nature of Fault

DISCLAIMER: Any Data Transfer Modules (DTMs) received by Kimal will be restored to factory settings, deleting all patient data. This is to comply with our obligations under General Data Protection Regulations

Return of your Data Service Module (DTM)

I confirm that I won’t be returning my DTM

I confirm that I will be returning my DTM and that all patient data has been deleted

Additional Information

Would you like a copy of the form to be emailed to you?

Yes

Transonic® Service Area

Please complete the fields below in as much detail as possible so that we can provide the best advice

Transonic^® Service Area